
Delivery times & shipping costs
Deliveries are: trusted, on time, prompt, national and international.
Destination countries

Delivery within Germany
Standard delivery within Germany
Standard delivery: 6,95 €
Delivery time: 1 to 3 working days
A net value of € 150, the standard delivery is free to the door! Only applies to orders via the online shop
Express delivery within GermanyExpress delivery: 12,95 €
Delivery time: ordered before 5:00 p.m. - delivered by 10:30 a.m. the next day
A Saturday delivery (subject to a surcharge) and delivery on a requested date are possible. Delivery times to German islands on request.
Delivery times for an express delivery within Germany
If your order is placed before 5:00 p.m. on a working day, your goods will be dispatched the same day. They will arrive at the delivery address provided (apart from islands) punctually by 10:00 a.m. the next day. In the event of prepayment, the goods leave us on the day on which the money is received (working days before 5:00 p.m.) and are then with you punctually by 10:30 a.m. the next day. Delivery is possible on Saturday (for express tariff) or on a any date you desire. Simply make a corresponding entry in the shop on the complete your order page.

Delivery within Europe
Standard delivery abroad
Destination countries | Price | Free delivery from | Delivery time |
---|---|---|---|
Poland, Czechi | 8,95 € | 200,00 € | 2 - 5 Working days |
Austria | 9,95 € | 225,00 € | 2 - 5 Working days |
Netherlands, Romania, Slovakia, Hungary | 10,95 € | 250,00 € | 2 - 5 Working days |
Belgium, Bulgaria, Estonia, Croatia, Latvia, Lithuania, Portugal, Slovenia | 11,95 € | 275,00 € | 2 - 5 Working days |
Greece, Italy, Luxembourg, Spain | 12,95 € | 300,00 € | 2 - 5 Working days |
Ireland, Sweden | 13,95 € | 300,00 € | 2 - 5 Working days |
Denmark, Finland, France, Liechtenstein, Monaco, Norway, San Marino, Switzerland | 15,95 € | 350,00 € | 2 - 5 Working days |
Great Britain | 19,95 € | 450,00 € | 2 - 5 Working days |
With the exception of cables and protective tubing with a shipping weight of 31kg or a volume of 1.1sqm, we reserve the right to invoice the goods by a forwarding agent. Our sales team will contact you after the order has been placed before the goods are dispatched.
All orders placed before 12 noon will be dispatched on the same day.
Please note that additional customs and handling fees apply when shipping to Switzerland, Norway and the United Kingdom. Express delivery is available on request. The customs clearance costs will be invoiced separately by the shipping service provider.
Express delivery abroad
Your order for abroad or from abroad will be delivered by UPS. For an express delivery abroad, please contact our service team: Tel. + 49 7121 / 48 55 00. Our free phone number for customers from other countries in Europe is: + 49 7121 / 48 55 00. You can reach us Mon - Fri, 8:00 a.m. - 5:00 p.m. By fax: 0800 / 750 30 30 from Germany or 008000 / 750 30 30 from other countries in Europe. Our email contact: info@stecker-express.de or info@stecker-express.com from abroad.

Same day delivery
Same day delivery within Germany: With same day delivery, we guarantee delivery across Germany on the same day. Goods are shipped immediately for orders placed Mon - Thu before 5.00 pm and Fri before 3.00 pm Direct delivery to you will be on the same day.
In order to get your same day delivery moving as fast as possible, please call us directly on the free number + 49 7121 / 48 55 00. Our service team is available to you from Mon to Fri 8.00 am - 5.00 pm!

Requested delivery date
You want the delivery to arrive on a date requested by you! Choose your desired delivery date (Mon - Sat) on the order completion page. Please note that we can only guarantee your requested delivery date with an express delivery.

Collection
You can also collect your orders directly from us on an agreed date from our warehouse in 72829 Engstingen. Please call directly after completing your order on the free number + 49 7121 / 48 55 00. We are open from Mon – Fri from 8.00 am to 4.00 pm.
To pick up your order, please report to the reception at Sandweg 2 in 72829 Engstingen. Collection times are: Mon – Fri from 9.00 am to 5.00 pm. We do not sell from the warehouse. Regrettably, it is therefore not possible to order or pay on site.

Complaints, right of withdrawal and returns for consumers or companies/business customers
All information about complaints, right of withdrawal and returns for consumers or companies/business customers can be found at: https://stex24.com/withdrawal